Welcome to Hereford Road Surgery
We hope our website makes it easy for you to gain access to the information you need. As well as specific details such as opening hours and how to register, you’ll find pages covering a wide range of health issues along with links to other relevant medical organisations.
When you contact the surgery you will be treated fairly regardless of the contact method you choose. If you choose to contact us by telephone, calls will be answered by a trained member of staff who will assess your clinical needs. To make sure you get the best support you may be signposted to another service - the reasons for this will be clearly explained to you.
Where access to a service (e.g. a consultation) is clinically appropriate you will be assessed and offered an appropriate consultation, at an appropriate time without the need to ring back. This may mean that an appointment is booked for a date in the future but will be consistent with your assessed clinical need. You will be able to contact an online service and receive a similar service to those who choose a telephone route.
We will be open and honest about the services offered, how to access them and how to access additional/alternative services when required.
All the current information about clinics and any health issues you may find useful are available on facebook, click on the link below.
(Site updated 09/08/2022)